So last thursday i decide to get a oil change from them which happens when im tired because i would prefer to do it myself.
I walk in there i ask about the type of oil change i ask for the most expensive which is the prefer with tire rotation.
I leave the car he says about 45 minutes.
Fine there is a all you can eat pizza place across the street so i decide to walk there while i get the oil changed.
Before i sit down i get a call that me radiator busted???
I don't eat i go directly back so i lost 10 bucks........
he mentioned as soon as they put it on the rack it must have had a hole already. I WAS IN SHOCK HOW COULD THAT BE.......
Guy mentioned he can replace for 420 out the doors i look at him crazy and then offer to fix for 300. Wow what a price break.
No way i can do myself and i don't have that type of money.
I TAKE A PICTURE OF WERE THE CAR WAS PARKED FOR A GOOD 5 MINUTES NO COOLANT LEAK AT ALL NOT EVEN ANY DROPS.
I take a picture of the floor no coolant at all.
I WOULD HATE TO ASSUME THEY PUNCTURED ME RADIATOR TO MAKE MONEY DURING THESE HARD TIMES.
THIS COMPANY IS WITH BBB AND THE ONLY REASON I TRUSTED THEM.
He offer to get me a radiator for 125 when i just looked in the bb and found 1 at Kragen for 99.99. Wow this guy does not stop trying to make money.
I go across the street and buy coolant and water to attempt to drive home.
a hour past less then a mile i go pick up all the parts i ordered.
I had to sell the radiator which means now i have to flush the whole engine also. Only was i could drive the car home with out it over heating.
This is all thursday on the day off which if i knew they seem to be this way i would have changed myself in 20 minutes but i want some rest. But ended up putting a whole days work until thursday night.
Very next day i am working i am a merchandiser in this car is the commuter car. About a 2 hours in to the day i noticed i was leaking oil and coolant. Its a common problem when you change the radiator that the water pump goes also.
Yes the guy did not tighten the oil pan screw and i had to fill the up again!!!!!!!
Yes drip drip from a so called Professional location backed by the BBB.
So i have call in from work friday after 2 hours of working to fix the car. I arrive home it is to late but i did buy the parts to fix. I live in a apartment and how i wish i had a garage with light for i can fix that day and not miss another day at work. That's friday i let work know i will not be able to come in i have to fix the water pump. About 4 hour and it cost about 80 dollars for the parts and at any location 250 for the labor.
Im back to work Sunday car all good now thanks to me being lazy and the oil place being crooked.
Total money lost.
Friday for work:200
What can i do about this????
Any help because i have never encountered a situation like this.
PS will always change me own oil from now on.Can i get money from Meineke?
Your experience with this chain matches mine. I don't know how they can get any return business if they're ripping people off.
Your radiator probably wasn't busted, they just told you it was. In fact, in all probability your water pump was leaking, they saw a drip and %26quot;assumed%26quot; (whether in good faith or bad) that the leak was coming from the radiator. $420 sounds like a decent price for parts and labor if they're replacing the entire cooling system. Which is crazy expensive, but when you've got to take old radiator hoses off it's a good time to replace 'em.
If you still had that radiator you could take it to an independent radiator shop to verify, if the radiator is good or if it's bad and you can prove Mieneke put a hole in it you may have a claim for fraud. Aside from possible punitive damages (those laws vary by state) you aren't entitled to any more than it would have cost for a competent mechanic to fix what they did to your car, possibly attorney fees and costs, and the value of loss of use of your car (i.e., what a rental would cost). A competent mechanic could likely have fixed all this in about 4 hours.
It may be worth the initial consultation fee to talk to a lawyer.Can i get money from Meineke?
The only thing you can do is call the store manager and complain about the oil leak. It'll be hard to prove that he did somethign to the radiator, even with the pictures, but you certainly can try.
Your best bet is to just forget about it and not go back.